Travel agent Jessica Strawbridge usually plans perfect holidays for other people, but the tables were turned recently when she got to book her own honeymoon.  

"We went to Fiji and it was brilliant! We did get some really good rates and maybe were able to do a lot more than an everyday person could, because of those agent’s rates. That makes a huge difference."

And it's not just personal travel – Jessica's even had work trips to overseas locations. "The Northern Territory was absolutely amazing – we saw Ayers Rock, and experienced it just like any other person. And I went on a P&O cruise, which was absolutely awesome."

However, most trips are hard work. When she's sent to check out accommodation, Jessica is typically away for five days, and has to visit as many as six hotels each day. "It can be full-on. All the hotels start meshing into one. You’re trying to think, 'Was it that one? That one?' "

However, the job is not all glamour and expensive hotels – it's about getting things right for clients, and keeping a close eye on the details.

"Probably the worst thing is when people don’t like where they stayed. If it was not very nice there are big complaints, and we try to get money back for them to make sure they're happy.

"The smallest mistake can absolutely ruin somebody’s perfect holiday, so we really need to make sure we have the correct time for their flights, the right dates for the accommodation, making sure everything flows – it’s a huge part. Missing one little thing can mean a lot of money that we have to pay, because we’ve made a mistake. That attention to detail means we have to be here longer in the evenings sometimes."

But for Jessica the long hours are well worth it. "I really love this job. It shows you how huge the world really is, and being able to send people to different destinations is great. Especially after they come back and rave about it. You think, ‘Great, I helped them, and they enjoyed it’."