Automotive Parts Salesperson - Personal requirements

Kaihoko Wāhanga Waka

Skills & knowledge

Automotive parts salespeople need to have:
  • knowledge of vehicles and how they operate
  • up-to-date knowledge of vehicle makes and models, and their parts and accessories
  • knowledge of locating and ordering stock
  • organisational ability and record keeping skills
  • good customer service and sales skills
  • basic maths and computer skills.
Chris ordering parts over the phone.

Most car parts salespeople use computers to source parts

 

Personal Qualities

Automotive parts salespeople need to be enthusiastic, friendly, helpful, patient, accurate and able to work well under pressure.
Chris Gray using the till in the shop.

Truck parts salesperson, Chris Gray, processing a sale in the shop

 

Physical Requirements

Automotive parts salespeople need to
  • have a neat and tidy appearance
  • be reasonably fit
  • be able to do some medium to heavy lifting
  • be able to remain on their feet for long periods.

 

Updated August 2008