Service Station Attendant - Personal requirements

Kaihoko Penehini/Hinu

Skills & knowledge

Service station attendants need to have:
  • knowledge of service station products such as petrol, oil and other goods
  • knowledge of safety rules and basic first aid
  • basic mechanical knowledge
  • good communication and customer service skills
  • basic maths skills.

 

Doug Thrush

"It is great meeting new customers all the time and because of that the job can be a lot of fun."

Doug Thrush - Service Station Attendant

 

Personal Qualities

Service station attendants need to be:
  • friendly and helpful
  • polite and patient
  • honest and reliable
  • able to follow instructions.
Doug Thrush filling a petrol can

Service station attendants need to know about motoring products such as petrol and oil

An attendant serving a customer

Service station attendants need to be friendly and helpful when dealing with customers

 

Physical Requirements

Service station attendants should be able to work on their feet for long periods.

 

Updated May 2009