Communication Manager - Personal requirements

Kaiwhakahaere Whakawhiti Kōrero

Skills & knowledge

Communication managers need to have:
  • knowledge of the company they work for, its business, products and services, and target audience
  • knowledge of the media, how it operates, and what types of media to use for different purposes
  • the ability to summarise and simplify complex information and communicate it to different groups
  • knowledge of public relations
  • excellent communication skills including research, writing, editing and presentation skills
  • the ability to form and maintain relationships, especially with managers and journalists
  • knowledge of different design and printing methods
  • computer and desktop publishing skills, as well as photography skills
  • good project management skills
  • time management, organisational and planning skills
  • an understanding of event management
  • an understanding of budgeting and finance
  • leadership skills
  • problem-solving skills.

 

Jane Keig

 "I think one thing that comms managers usually get trapped into is that they create a list of media and then they just send them everything. I usually start my media list from scratch every time I send something out. And it’s specific to the media release that I’m about to send."

Jane Keig - Communication Manager

 

Personal Qualities

Communication managers need to be:
  • outgoing and comfortable with meeting new people
  • confident sharing their ideas in a team
  • creative and enthusiastic
  • adaptable and open-minded
  • able to think strategically
  • accurate and efficient
  • able to work well under pressure
  • consistent when dealing with staff, clients and members of the public
  • able to keep information private.

 

Updated September 2009