Waiter/Waitress - How to get into this job

Kaitiaki Tēpu Kai

Entry Requirements

There are no specific entry requirements to become a waiter/waitress.

 

Secondary Education

There are no specific secondary educational requirements, but School Certificate or NCEA equivalent English is preferred.

 

Get help with choosing school subjects

Tertiary Education

Hospitality qualifications such as the National Certificate in Hospitality are offered by polytechnics and include courses such as food health and safety, customer service, and coffee, wine and food theory.

 

Training on the job

Skills such as food and drink service, dealing with customers, cash handling and working with cash registers are gained on the job. Credits towards a National Certificate in Hospitality can be gained while working. 

Training is also available from the NZ Army.

NZ Army website – information about army training

 

Useful Experience

Useful experience for waiters and waitresses includes:
  • any hospitality industry experience
  • any restaurant, café or catering work
  • any work involving customer service
  • retail work.
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    Updated September 2009