Train Manager - Working conditions

Kaiwhakahaere Tereina

Working Conditions

Train managers work on urban commuter trains, long distance passenger trains and in railway stations.
Train managers help passengers with their luggage at a station in the central North Island

A train manager helps passengers with luggage on a long distance passenger train

Suburban passenger trains at a station

Most train managers work on urban commuter trains

 

Equipment

Equipment train managers may use includes:

  • a ticket wallet containing tickets, a clipper and a small amount of cash
  • an intercom system
  • a ticketing machine
  • timetables, tickets and luggage labels
  • passenger lists on long distance passenger trains
  • cash register on long distance passenger trains.
A train manager puts cash into the train canteen's cash register

A train manager takes cash in the canteen of a long distance passenger train

A train manager attaching a destination label to luggage

A train manager attaches a luggage label to a bag

 

Hours

Train managers work in rostered shifts, which may include evenings and weekends.

Train managers working on long distance passenger trains work three shifts of 13 hours, then have four days off.

 

Contact with people

Train managers work in teams and interact with a wide variety of people including:
  • passengers
  • locomotive engineers
  • ticket assistants
  • signalman
  • train controllers
  • platform staff
  • other train managers.

 

Updated November 2009