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Administration Officer

Āpiha Whakahaere Mahi

Administration officers perform a range of administrative tasks to ensure an organisation runs efficiently.

Contact us

Call us on 0800 222 733

Entry requirements

There are usually no entry requirements to become an administration officer as skills are learned on the job.

Secondary education

NCEA Level 1 in English and maths is usually required to become an administration officer. However, many employers prefer staff to have at least NCEA Level 2 English and maths. Keyboard and computing skills are also useful.

Personal requirements

Administration officers need to be:

  • good time managers and able to prioritise and multitask
  • good communicators
  • skilled writers
  • able to use a variety of computer software
  • able to work well in a team environment
  • able to show initiative
  • friendly and approachable
  • discreet and diplomatic when dealing with confidential issues
  • problem-solvers.
Judi Brennan Administration
"There are so many menial tasks that can make up your day. If you get bogged down in that it can become too much – you’ve got to decide what’s important. If you can’t do that, you’ve got to get someone to help you."

Judi Brennan - Programme Manager Service

Useful experience

Useful experience for administration officers includes:

  • administration or reception work
  • accounting
  • information technology (IT) work.

Related courses

View information on courses in the course database

Find out more about training

Association of Administrative Professionals NZ
admin@aapnz.org.nz - www.aapnz.org.nz
Judi Brennan at her computer

Experience with different computer applications is useful for administration officers

Judi Brennan with a colleague who is filling in a form

Administration officers may deal with people's personal information, so need to be discreet

Updated 11 Jul 2014