Administration Officer

Entry requirements

There are no specific entry requirements to become an administration officer, as skills are learned on the job.

Secondary education

NCEA Level 1 in English and maths is usually required to become an administration officer. However, many employers prefer staff to have at least NCEA Level 2 English and maths. Keyboard and computing skills may also be useful.

Personal requirements

Administration officers need to be:

• good time managers and able to prioritise and multitask
• good communicators
• skilled writers
• able to use a variety of computer software
• able to work well in a team environment
• able to show initiative
• friendly and approachable
• discreet and diplomatic when dealing with confidential issues
• problem-solvers.

"There are so many menial tasks that can make up your day. If you get bogged down in that it can become too much – you’ve got to decide what’s important. If you can’t do that, you’ve got to get someone to help you."

Judi Brennan - Programme Manager Service

Useful experience

Useful experience for administration officers includes:

• administration or reception work
• accounting
• information technology (IT) work.

Related courses

View information on courses in the course database

• General Office Administration
• Text and Information Processing

Find out more about training

Association of Administrative Professionals NZ

enquiries@aapnz.org.nz - www.aapnz.org.nz