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Contact Centre WorkerAlternative titles

Kaimahi Pokapū Whakapā

This job is sometimes referred to as:

Call Centre Operator
Emergency Call Centre Operator

Contact centre workers answer enquiries and provide or organise help for those who contact them. They may also deal with customer complaints, or sell goods or services.

Contact us

Call us on 0800 222 733

Pay

Contact centre workers usually earn
$34K-$45K
per year

Job opportunities

Poor

Chances of getting a job as a contact centre worker are poor for those wanting to enter the role, but good for those with experience.


How to get into this job

Useful school subjects

Information Management

Peter Bradley sitting at a computer with two screens

Contact Centre workers have to answer enquiries and log them at the same time

Print all sections with images

Updated 7 Mar 2013