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ReceptionistAlternative titles

Kaiwhakatau Manuhiri

This job is sometimes referred to as:

Admissions Officer
Hospital Receptionist
Hotel/Motel Receptionist
Receptionist (Medical/Dental)

Receptionists greet visitors and clients and deal with enquiries and requests. Their work includes scheduling appointments, keeping records, and doing other administration tasks.

Contact us

Call us on 0800 222 733

What are the chances of getting a job?

Average

Chances of getting a job as a receptionist are average, due to high competition for the regular vacancies that do arise. Opportunities are better for people with experience.

Vacancies regularly arise because it is a large occupation employing thousands of workers, and people often stay in a role for a short time. However, vacancies often attract high numbers of applicants.

According to Ministry of Business, Innovation and Employment estimates, the number of receptionists remained fairly stable between 2010 and 2012 and is expected to remain stable to 2016.

Types of employers

Receptionists work for many types of organisations in the private and public sector, including:

  • hotels and motels
  • doctors' and dentists' clinics
  • public and private hospitals
  • various businesses
  • government departments.

Sources

  • Hays, '2013 Hays Salary Guide', (www.hays.net.nz).
  • Hays,' 2014 April - June Quarterly Report - Office Support', (www.hays.net.nz).
  • Hudson '2014 Office Support Salary and Employment Insights', (www.hudson.com).
  • Michael Page, 'Salary and Employment Forecast 2013/14 - Office Support', (www.michaelpage.co.nz).
  • Ministry of Business, Innovation and Employment, ‘2003-2012 Occupation Data’ (prepared for Careers New Zealand), 2012.
  • Ministry of Business, Innovation and Employment, ‘2014 Occupational Outlook - Receptionists’ , 2014.
  • Robert Walters, '2014 Forecast Overview - Secretarial and Business Support', (www.robertwalters.co.nz).

Current vacancies

PA's & Secretaries! Can't Get Enough of You! Listed: 15 Aug 2014 Wellington
Receptionists - First in Frontline! Listed: 15 Aug 2014 Wellington
Medical Receptionist Listed: 28 Aug 2014 Auckland
Bar Staff and Receptionist for AKL or WGN Listed: 19 Aug 2014 Auckland
Casual Medical Receptionist Listed: 29 Aug 2014 Auckland
Customer Service and Administration Support Listed: 29 Aug 2014 Canterbury
Receptionist Listed: 29 Aug 2014 Auckland

Other vacancy websites

Progression and specialisations

Receptionists can move into other roles in the organisation or hospital where they work, such as:

  • administration officer
  • clinical coder
  • personal assistant
  • medical records officer
  • medical typist.

Receptionists may specialise in working in a particular area, such as:

Admissions officer
Admissions officers greet hospital patients and organise their admission and discharge.
Hotel/Motel Receptionist
Hotel and motel receptionists greet and assist guests.
Medical/Dental Receptionist
Medical and dental receptionists work in doctors' or dental surgeries, hospitals, or private clinics.

How many people are doing this job?

Year 2012
34,675
Year 2011
34,488
Year 2010
34,537
Source: Ministry of Business, Innovation and Employment, '2003-2012 Occupation Data' (prepared for Careers New Zealand), 2012.

Tepora Stowers talking to a customer at reception

Receptionists work for many types of organisations in the private and public sector

Updated 28 Apr 2014