Information Technology Manager
Kaiwhakahaere Hangarau Pārongo
This job is sometimes referred to by alternative titles
Information technology (IT) managers plan and supervise the computer and information technology services in an organisation or technical team.
IT managers usually earn
$90K-$130K per year
Source: Hudson, 'Salary Guides - ICT', 2015.
Salary for IT managers varies depending on experience and level of responsibility. They usually earn $90,000 to $130,000 a year.
Contractors getting paid an hourly rate usually earn $90 to $110 an hour.
Source: Hudson, 'Salary Guides - ICT', 2015.
- PAYE.net.nz website – use this calculator to convert pay and salary information
- Hudson website - ICT Salary Guide 2015 (PDF - 480KB)
(This information is a guide only. Find out more about the figures and diagrams in our job information)
What you will do
IT managers may do some or all of the following:
- assess and plan computer and information systems to meet an organisation's immediate and long-term needs
- advise organisations on the computer equipment, software and networks to be used
- supervise the installation, use and repair of computer systems
- manage the helpdesk area
- ensure jobs are costed correctly and invoices sent to customers
- prepare budgets
- purchase computer and information technology equipment.
Skills and knowledge
IT managers need to have knowledge of:
- how their company can use and store information
- the latest computer hardware and software, and how they can be used by their company
- management, planning and technical requirements
- how to evaluate their clients' needs.
- usually work regular business hours, but sometimes have to work irregular or long hours, and may also be on call
- work in offices and computer rooms
- may travel around the country or internationally if their company has other offices or branches, or to attend conferences and trade shows.
What's the job really like?
Information Technology Manager
John Gould was looking for a job that was easily transportable – "Something where I could pick up work anywhere. The IT industry seemed to be the most likely to fit that bill."
Learning a lot by making improvements to systems
John found a job with the Department of Justice and one of his first tasks was to help with the installation and improvements of the Whanganui computer system. This gave him valuable experience in mainframe computing. "It was fascinating. I learned a lot in a short period."
Since then, work with a number of government agencies has allowed John to gain experience and work on some innovative projects. "The most interesting assignment I had was with the Department of Courts when we implemented their court evidence voice-recording systems. With the new technology we could get the written evidence back in the courtroom within about half an hour."
Solving technical problems for clients is the best part
As information technology manager for a large computing consultancy, John now oversees the IT requirements for his company, and also has the challenge of advising clients about their computing needs. "Problem-solving is the best part of the job. When you realise your client is tied up with a process that doesn't deliver and you can do something to give them more time, it's good for all of us."
- The challenge of solving problems.
- Good mix of technical skill and people management involved in the job.
- Not being able to please everyone.
- Lots of administrative tasks.
Simon Ferrari shows us what it's like to be an IT manager in New Zealand - 1.56 mins
My typical day involves getting involved in activities that any of my staff are involved in, from projects, working with project managers, to business managers who look after those people. As well as things like one on one meetings with staff for performance reviews, or video conferences, and phone conversations with either my customers or staff beyond the Wellington region.
I love several things about my job – one is working with people. I get to work closely with the people that I’m responsible for and help them succeed in their roles. Another thing I really enjoy is the creativity aspect of software development. We’re building things from scratch and often new things never done before, and so I love that aspect of creativity and thought leadership that’s involved in. And the third thing would be the flexibility that the industry provides and certainly my job provides in terms of how I work, where I work and when I work.
Because of the industry I work in and my role, I get to do several things that I really enjoy. One of them is travel - my skills are quite portable but also my company needs me to travel. I’m able to work in Australia, I’ve spent time working in Edinburgh, I’ve also gone to Cambodia for work for a community and social responsibility project. Also, that freedom that I mentioned earlier with my time. I get to choose what I do, when I do it and how I do it. One of the things I love doing is mountain biking. I spend a lot of time on my bike, often arriving slightly later at work or taking a longer lunch break in order to enjoy my freedom on the bike.
To become an IT manager you usually need to have a relevant tertiary qualification, such as a degree in information technology, and relevant work experience.
A tertiary entrance qualification is required to enter further training. Useful subjects include maths, physics and computer studies.
IT managers need to:
- be good communicators, to relay complex information about computers in easily understood terms
- have excellent analytical and problem-solving skills
- have good evaluation skills
- be able to make good judgements
- be able to work well under pressure
- be able to lead and motivate their support staff.
Interpersonal skills – being able to relate well to other people – are as important as technical skills.
Computing Services Manager
Useful experience for IT managers includes:
- technical computer work
- helpdesk operations
- project administration
- customer service.
IT managers may choose to become certified through the Information Technology Certified Professional scheme.
Find out more about training
- (04) 473 2023 - firstname.lastname@example.org - www.futureintech.org.nz
- Institute of IT Professionals
- 0800 252 255 - email@example.com - www.iitp.org.nz
- New Zealand Technology Industry Association (NZTIA)
- +64 9 475 0204 - firstname.lastname@example.org - www.nztech.org.nz
What are the chances of getting a job?
New Zealand's IT industry is expanding rapidly as businesses increasingly move their information systems online. Experienced people are needed to manage and improve these systems. Therefore, the number of IT managers is increasing.
This growth is likely to continue. According to a Ministry of Business, Innovation and Employment forecast for the period 2015-2018, employment growth in highly skilled jobs, which include IT manager, will remain strong.
Types of employers varied
IT managers may work for:
- private companies that provide computer, database and network services to clients
- IT manufacturing companies
- any organisation that has an IT division in it, such as government departments.
- Absolute IT, 'Tech Employer Insight Report – February 2015', February 2015, (www.absoluteit.co.nz).
- Hudson Recruitment, 'New Zealand Hiring Expectations – Quarter 3, 2015', 2015, (www.nz.hudson.com).
- Ministry of Business, Innovation and Employment, '2006-2014 Occupation Data' (prepared for Careers New Zealand), 2015.
- Ministry of Business, Innovation and Employment, 'New Zealand Sectors Report Series – ICT Report 2015', 2015, (www.mbie.govt.nz).
- Ministry of Business, Innovation and Employment, 'Short-term Employment Forecasts: 2015-2018', 2015, (www.mbie.govt.nz).
Progression and specialisations
With more experience, IT managers may progress to the role of chief information officer (CIO). CIOs provide overall technological guidance within an organisation.
Last updated 16 November 2017