New Zealand Certificate in Retail (Customer Service and Sales Support)

ServiceIQ

Subject area

Sales

Qualification

Check out Fees Free to see whether you are eligible for a year of fees-free study or two years industry training. Contact your provider to confirm your study options meet the criteria.

Entry requirements

None.

About the course

What can I expect out of this qualification?

The purpose of this qualification is:
- to provide entry-point training for individuals who are interested in working in the service, sales and retail sectors;
- to provide a credential for those individuals who are working in the service, sales and retail sectors that will support their future employment opportunities to work, under general supervision, across different retail career pathways;
- to acquire standards of professional practice for customer service and sales support that can provide customers, both internal and external, with confidence in the service they receive.

What graduates earn

Graduates who studied Sales and Marketing at this level can earn:

$25,000

Median earnings one year after study

$32,000

Median earnings two years after study

$36,000

Median earnings five years after study

Status one year after study

Employment rate two years after study

42%

Employment rate two years after study

Contact details

Main Campus Office

Free phone: 0800 863 693
Phone: 0800 863 693
Fax: (04) 817 5399
Email: intel@serviceiq.org.nz
Web: http://www.serviceiq.org.nz

Please contact the provider for details of where this qualification is offered.

The MyQ data is compiled by the Tertiary Education Commission based on responses to the MyQ survey provided by recent graduates of this qualification.

NZQA supplies all other information based on material from the provider.

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