New Zealand Certificate in Retail (Customer Service and Sales Support)

Training For You Limited

Subject area



Check out Fees Free to see whether you are eligible for a year of fees-free study or two years industry training. Contact your provider to confirm your study options meet the criteria.

Entry requirements


About the course

What can I expect out of this qualification?

The purpose of this qualification is:
- to provide entry-point training for individuals who are interested in working in the service, sales and retail sectors;
- to provide a credential for those individuals who are working in the service, sales and retail sectors that will support their future employment opportunities to work, under general supervision, across different retail career pathways;
- to acquire standards of professional practice for customer service and sales support that can provide customers, both internal and external, with confidence in the service they receive.

What graduates earn

Graduates who studied Sales and Marketing at this level can earn:


Median earnings one year after study


Median earnings two years after study


Median earnings five years after study

Status one year after study

Employment rate two years after study


Employment rate two years after study

Data as at November 2022

Contact details

Main Campus Office

Phone: (06) 349 0047
Fax: (06) 345 1658

Please contact the provider for details of where this qualification is offered.


NZQA supplies course information based on material from the provider.

MyQ is now closed. Find out more about MyQ