New Zealand Diploma in Information Technology Technical Support

Ara Institute of Canterbury

Subject area

Information Technology not elsewhere classified

Qualification

Duration

1

1 Year

Total student fees

$7,064

over 1 Year - details

Check out Fees Free to see whether you are eligible for a year of fees-free study or two years industry training. Contact your provider to confirm your study options meet the criteria.

About the course

What can I expect out of this qualification?

The purpose of this qualification is to provide Aotearoa New Zealand with people who have attained a broad understanding of the core concepts and practical skills in Information Technology (IT), with a technical support focus. It will equip people for employment in roles such as computer technician, service desk or technical support, or prepare them for further study.

Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.
Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be internationally relevant.

Key Information for Students

Entry Requirements

Minimum requirements

NCEA Level 2 which must include: 10 credits in Literacy Level 2 or above and 10 credits in Numeracy Level 2 or above OR New Zealand Certificate in Information Technology Essentials (Level 4) OR New Zealand Certificate in Computing (Advanced User) Level 4 OR New Zealand Certificate in Study and Career Preparation (Business & ICT Pathway) Level 4 or equivalent OR If you have undertaken examinations other than NCEA (e.g. International Baccalaureate, Cambridge Examination), Ara will assess your qualification for academic entry equivalency. English Requirements IELTS 5.5 Academic (no lower than 5.0 in any subtest)

Detailed requirements

See provider website for more details about entry to this qualification.


Duration

1 Year


Tuition Fees

Annual Total qualification
Student fees
(what you pay)
$7,064 $7,064
Government tuition subsidy
(what the government pays)
$10,241 $10,241
Total $17,305 $17,305

StudyLink website – information about student loans

A Compulsory Student Services Fee may be charged, see your provider for details.


Student Success

72%


National Graduate Outcomes

Outcomes for students who completed qualifications at the same level and in the same subject area, three years after completion:

Median earnings $41,008
Earnings range $31,925 - $49,984
In employment 68%
In further study 19%
On a benefit 9%

All KIS information is the most recent data available and relates to domestic students only.

Click here for more information about the Key Information for Students

Scholarship information

Examples of related scholarships

Paokahu Trust

Provided by:

Paokahu Trust

Value:

$500 each

Read more

Wairoa Waikaremoana Māori Trust Board Scholarships

Provided by:

Wairoa-Waikaremoana Maori Trust Board

Value:

$500.00

Read more

This information comes from Generosity New Zealand. For more scholarships, search their givME database (formerly called BreakOut) via your college, university or local library website.

Contact details

Main Campus Office

Free phone: 0800 242 476
Phone: (0800) 24 24 76
Fax: (03) 366 6544
Email: info@ara.ac.nz
Web: http://www.ara.ac.nz

Please contact the provider for details of where this qualification is offered.

Where does this information come from?

The Key Information for Students data is compiled by the Tertiary Education Commission based on information provided by tertiary education providers and the Ministry of Education. Remember to check the provider’s website for further details.

The MyQ data is compiled by the Tertiary Education Commission based on responses to the MyQ survey provided by recent graduates of this qualification.

NZQA supplies all other information based on material from the provider.

What to do if you find incorrect course information