New Zealand Diploma in Information Technology Technical Support
Southern Institute of Technology
Information Technology not elsewhere classified
Total student fees
over 1 Year - details
Check out Fees Free to see whether you are eligible for a year of fees-free study or two years industry training. Contact your provider to confirm your study options meet the criteria.
About the course
What can I expect out of this qualification?
The purpose of this qualification is to provide Aotearoa New Zealand with people who have attained a broad understanding of the core concepts and practical skills in Information Technology (IT), with a technical support focus. It will equip people for employment in roles such as computer technician, service desk or technical support, or prepare them for further study.
Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.
Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be internationally relevant.
Key Information for Students
School Leavers ( A minimum of 16 years of age All school leaver aged applicants must have achieved one of the following : Either NCEA Level 2 60 credits at level 2 or above including subjects preferably in each of English, Mathematics and Science plus 20 credits from any level. In addition the literacy and numeracy requirements for NCEA level 1 must be met as follows: Literacy requirement Minimum of 10 credits through either: Specified assessment standards - specified assessment standards available through a range of subjects and English for Academic Purposes unit standards 22750 and 22751 (minimum total of 10 credits), or Unit standards - package of three literacy unit standards (26622,26624, 26625 total of 10 credits- all three required. Numeracy requirement Minimum of 10 credits through either: Achievement standards - specified assessment standards available through a range of subjects - (minimum total of 10 credits), or Unit standards - package of three numeracy unit standards 26623, 26626, 26627 (total of 10 credits - all three required). And/Or: Successful completion of one of the following or equivalent programme of study, knowledge, skills and experience New Zealand Certificate in Computing (Intermediate User) (Level 3) [Ref: 2592] New Zealand Certificate in Computing (Advanced User) (Level 4) [Ref: 2593] New Zealand Certificate in Information Technology Essentials (Level 4) [Ref: 2594] New Zealand Certificate in Information Technology (Level 5) [Ref: 2595] Applicants over 20 years: Successful completion of one of the following or equivalent programme of study, knowledge, skills and experience New Zealand Certificate in Computing (Intermediate User) (Level 3) [Ref: 2592] New Zealand Certificate in Computing (Advanced User) (Level 4) [Ref: 2593] New Zealand Certificate in Information Technology Essentials (Level 4) [Ref: 2594] New Zealand Certificate in Information Technology (Level 5) [Ref: 2595]
See provider website for more details about entry to this qualification.
(what you pay)
Government tuition subsidy
(what the government pays)
A Compulsory Student Services Fee may be charged, see your provider for details.
National Graduate Outcomes
Outcomes for students who completed qualifications at the same level and in the same subject area, three years after completion:
|Earnings range||$31,925 - $49,984|
|In further study||19%|
|On a benefit||9%|
All KIS information is the most recent data available and relates to domestic students only.
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This information comes from Generosity New Zealand. For more scholarships, search their givME database (formerly called BreakOut) via your college, university or local library website.
Where does this information come from?
The Key Information for Students data is compiled by the Tertiary Education Commission based on information provided by tertiary education providers and the Ministry of Education. Remember to check the provider’s website for further details.
The MyQ data is compiled by the Tertiary Education Commission based on responses to the MyQ survey provided by recent graduates of this qualification.
NZQA supplies all other information based on material from the provider.