New Zealand Diploma in Information Technology Technical Support
Western Institute of Technology at Taranaki
Information Technology not elsewhere classified
Total student fees
over 1 Year - details
Check out Fees Free to see whether you are eligible for a year of fees-free study or two years industry training. Contact your provider to confirm your study options meet the criteria.
About the course
What can I expect out of this qualification?
The purpose of this qualification is to provide Aotearoa New Zealand with people who have attained a broad understanding of the core concepts and practical skills in Information Technology (IT), with a technical support focus. It will equip people for employment in roles such as computer technician, service desk or technical support, or prepare them for further study.
Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.
Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be internationally relevant.
Key Information for Students
Applicants should demonstrate an ability to succeed in tertiary study shown by the completion of any of the following qualifications or courses of study: NCEA 3 including a minimum of 12 credits in maths at level 2 or above and/or equivalent NZQF Unit Standards or, successful completion of one of the following quals: NZ Cert in Computing (Int User) Lv3 [Ref:2592] NZ Cert in Computing (Advanced User) Lv4 [Ref:2593] NZ Cert in Information Technology Essentials Lv4 [Ref:2594] Cert in Computing and Information Technology Lv5, NZ Cert in Information Technology Lv5 [Ref:2595]. Applicants who do not meet academic entry criteria above may be admitted to the programme if they are able to demonstrate: Equivalent knowledge and skills and/or Previous and relevant life skills or work experience and/or Other formal or informal study such as to suggest likelihood of successful programme completion. Applicants whose first language is not English are required to provide evidence of having passed such test of English language competence as required in the Policy and Procedure English Language Proficiency
See provider website for more details about entry to this qualification.
(what you pay)
Government tuition subsidy
(what the government pays)
A Compulsory Student Services Fee may be charged, see your provider for details.
National Graduate Outcomes
Outcomes for students who completed qualifications at the same level and in the same subject area, three years after completion:
|Earnings range||$31,925 - $49,984|
|In further study||19%|
|On a benefit||9%|
All KIS information is the most recent data available and relates to domestic students only.
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This information comes from Generosity New Zealand. For more scholarships, search their givME database (formerly called BreakOut) via your college, university or local library website.
Where does this information come from?
The Key Information for Students data is compiled by the Tertiary Education Commission based on information provided by tertiary education providers and the Ministry of Education. Remember to check the provider’s website for further details.
The MyQ data is compiled by the Tertiary Education Commission based on responses to the MyQ survey provided by recent graduates of this qualification.
NZQA supplies all other information based on material from the provider.