New Zealand Diploma in Information Technology Technical Support

Waikato Institute of Technology

Subject area

Information Technology not elsewhere classified

Qualification

Duration

1

1 Year

Total student fees

$6,792

over 1 Year - details

Check out Fees Free to see whether you are eligible for a year of fees-free study or two years industry training. Contact your provider to confirm your study options meet the criteria.

About the course

What can I expect out of this qualification?

The purpose of this qualification is to provide Aotearoa New Zealand with people who have attained a broad understanding of the core concepts and practical skills in Information Technology (IT), with a technical support focus. It will equip people for employment in roles such as computer technician, service desk or technical support, or prepare them for further study.

Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.
Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be internationally relevant.

Key Information for Students

Entry Requirements

Minimum requirements

Candidates can gain entry to this programme by meeting one of the following criteria: a) Based on NZ high school achievement (secondary school study): 40 credits at NCEA Level 2 including 10 Literacy credits at NCEA Level 2, and 10 Numeracy credits at NCEA Level 1; or a recognised equivalent; or b) Based on study completed at a NZ tertiary institution A relevant qualification at NZQF Level 3; or A recognised equivalent qualification; or c) Based on Discretionary Entrance Applicants who do not meet any of the entry options stated above, and think they have what it takes to complete this programme, can apply for Discretionary Entrance . The application is based on the applicant s ability to demonstrate a likelihood to succeed in the programme. The decision is at the discretion of the Head of School/Centre Director or their delegate. The ability to progress into further study depends on how successful the applicant is within the programme they apply and are accepted into under Discretionary Entrance . Candidates who have English as a second language are required to have an International English Language Test System (IELTS) score of 5.5 in the academic band, with no individual band score lower than 5.0; or equivalent.

Detailed requirements

See provider website for more details about entry to this qualification.


Duration

1 Year


Tuition Fees

Annual Total qualification
Student fees
(what you pay)
$6,792 $6,792
Government tuition subsidy
(what the government pays)
$9,683 $9,683
Total $16,475 $16,475

StudyLink website – information about student loans

A Compulsory Student Services Fee may be charged, see your provider for details.


Student Success

75%


National Graduate Outcomes

Outcomes for students who completed qualifications at the same level and in the same subject area, three years after completion:

Median earnings $41,008
Earnings range $31,925 - $49,984
In employment 68%
In further study 19%
On a benefit 9%

All KIS information is the most recent data available and relates to domestic students only.

Click here for more information about the Key Information for Students

Scholarship information

Examples of related scholarships

YWCA Young Women's Tertiary Education Scholarship

Provided by:

YWCA Hamilton - ProGramme Coordinator

Website:

http://hamilton.ywca.org.nz/

Value:

$2,500

Read more

Freemasons Scholarships

Provided by:

The University of Auckland - The Scholarship Office

Website:

https://www.auckland.ac.nz/en/study/scholarships-and-awards/find-a-scholarship.html

Value:

For: Assistance with study

Read more

This information comes from Generosity New Zealand. For more scholarships, search their givME database (formerly called BreakOut) via your college, university or local library website.

Contact details

Main Campus Office

Free phone: 0800 444 204
Phone: (0800) 294 6832
Fax: (07) 838 0707
Email: qau@wintec.ac.nz
Web: http://www.wintec.ac.nz

Please contact the provider for details of where this qualification is offered.

Where does this information come from?

The Key Information for Students data is compiled by the Tertiary Education Commission based on information provided by tertiary education providers and the Ministry of Education. Remember to check the provider’s website for further details.

The MyQ data is compiled by the Tertiary Education Commission based on responses to the MyQ survey provided by recent graduates of this qualification.

NZQA supplies all other information based on material from the provider.

What to do if you find incorrect course information