New Zealand Diploma in Information Technology Technical Support
Waikato Institute of Technology Ltd
Information Technology not elsewhere classified
Total student fees
over 1 Year - details
Check out Fees Free to see whether you are eligible for a year of fees-free study or two years industry training. Contact your provider to confirm your study options meet the criteria.
About the course
What can I expect out of this qualification?
This qualification was co-developed by IT Professionals New Zealand (ITPNZ) and NZQA National Qualifications Services (NQS).
The purpose of this qualification is to provide Aotearoa New Zealand with people who have attained a broad understanding of the core concepts and practical skills in Information Technology (IT), with a technical support focus.
Graduates will have an awareness of the IT environment, can respond to the needs of users, and provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently under broad supervision.
Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be industry relevant. Graduates of this qualification will have the IT technical skills that will enable them to contribute to society, supporting digital proficiency and capability in a range of community and voluntary areas, and proceed to further study.
Key Information for Students
Candidates can gain entry to this programme by meeting one of the following criteria: a) Based on NZ high school achievement (secondary school study): 40 credits at NCEA Level 2 including 10 Literacy credits at NCEA Level 2, and 10 Numeracy credits at NCEA Level 1; or a recognised equivalent; or b) Based on study completed at a NZ tertiary institution A relevant qualification at NZQF Level 3; or A recognised equivalent qualification; or c) Based on Discretionary Entrance Applicants who do not meet any of the entry options stated above, and think they have what it takes to complete this programme, can apply for Discretionary Entrance . The application is based on the applicant s ability to demonstrate a likelihood to succeed in the programme. The decision is at the discretion of the Head of School/Centre Director or their delegate. The ability to progress into further study depends on how successful the applicant is within the programme they apply and are accepted into under Discretionary Entrance . Candidates who have English as a second language are required to have an International English Language Test System (IELTS) score of 5.5 in the academic band, with no individual band score lower than 5.0; or equivalent.
See provider website for more details about entry to this qualification.
(what you pay)
Government tuition subsidy
(what the government pays)
A Compulsory Student Services Fee may be charged, see your provider for details.
National Graduate Outcomes
Outcomes for students who completed qualifications at the same level and in the same subject area, three years after completion:
|Earnings range||$31,925 - $49,984|
|In further study||19%|
|On a benefit||9%|
All KIS information is the most recent data available and relates to domestic students only.
Examples of related scholarships
The Capstone Editing Early Career Academic Research Grant for Women
Capstone Editing - Director and Head Editor
Up to A$5,000
The University of Auckland - The Scholarship Office
For: Assistance with study
This information comes from Generosity New Zealand. For more scholarships, search their givME database (formerly called BreakOut) via your college, university or local library website.
Where does this information come from?
The Key Information for Students data is compiled by the Tertiary Education Commission based on information provided by tertiary education providers and the Ministry of Education. Remember to check the provider’s website for further details.
The MyQ data is compiled by the Tertiary Education Commission based on responses to the MyQ survey provided by recent graduates of this qualification.
NZQA supplies all other information based on material from the provider.