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New Zealand Diploma in Information Technology Technical Support

Whitecliffe College of Arts and Design

Subject area

Information Technology not elsewhere classified

Qualification

Check out Fees Free to see whether you are eligible for a year of fees-free study or two years industry training. Contact your provider to confirm your study options meet the criteria.

Entry requirements

There are no mandatory prerequisites for this qualification.
Learners enrolling are recommended to hold one of the following qualifications, or equivalent knowledge, skills and experience.
* NCEA Level 2 or 3
* New Zealand Certificate in Computing (Intermediate User) (Level 3) [Ref: 2592]
* New Zealand Certificate in Computing (Advanced User) (Level 4) [Ref: 2593]
* New Zealand Certificate in Information Technology Essentials (Level 4) [Ref: 2594]
* New Zealand Certificate in Information Technology (Level 5) [Ref: 2595]
International students must have an appropriate level of English proficiency for the level at which they intend to study. Details of English language entry requirements are contained in the NZQF Programme Approval and Accreditation Rules 2013 (Appendix 2). E.g. IELTS Academic score of 5.5, with no band score lower than 5; or the New Zealand Certificate in English Language (Academic) (Level 4) [Ref: 1883].

About the course

What can I expect out of this qualification?

The purpose of this qualification is to provide Aotearoa New Zealand with people who have attained a broad understanding of the core concepts and practical skills in Information Technology (IT), with a technical support focus. It will equip people for employment in roles such as computer technician, service desk or technical support, or prepare them for further study.

Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.
Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be internationally relevant.

What graduates earn

Graduates who studied Other Information Technology at this level can earn:

$33,484

Median earnings one year after study

$37,455

Median earnings two years after study

$51,559

Median earnings five years after study

Status one year after study

Employment rate two years after study

62%

Employment rate two years after study

Scholarship information

Examples of related scholarships

2019 Whanake – HERA Scholarship (Engineering - Structural or Mechanical)

Provided by:

Maori Education Trust - Manager

Value:

$5,000 per annum

Read more

Mildred Keir Award

Provided by:

New Horizons for Women Trust - Trust Manager

Website:

https://www.newhorizonsforwomen.org.nz/award-applications/

Value:

Up to $2,500.

Read more

This information comes from Generosity New Zealand. For more scholarships, search their givME database (formerly called BreakOut) via your college, university or local library website.

Contact details

Main Campus Office

Phone: (778) 9867733
Fax: (09) 302 2957
Email: feroz@asiapacificedu.com
Web: http://www.whitecliffe.ac.nz

Please contact the provider for details of where this qualification is offered.

The MyQ data is compiled by the Tertiary Education Commission based on responses to the MyQ survey provided by recent graduates of this qualification.

NZQA supplies all other information based on material from the provider.

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