Developing Digital Skills to Use Cloud-Based CRM Software using Drag-and-Drop Declarative Programming Solutions (Micro-credential)

New Zealand Academic and Learning Institute Limited

Subject area

General Education Programmes not elsewhere classified


Check out Fees Free to see whether you are eligible for a year of fees-free study or two years industry training. Contact your provider to confirm your study options meet the criteria.

Entry requirements

A candidate for admission into the Developing Digital Skills to Use Cloud-Based CRM Software using Drag and Drop Declarative Programming Solutions Micro-Credential Level 4 is:
- 18 years of age or older.
- Has a literacy level at Step 4/Literacy NCEA Level 1/Has completed a Certificate Level 3 qualification.
- Has been employed in a workplace for at least one year, and uses software as part of their role responsibility, OR has related experience and is comfortable with using software and is familiar with navigating themselves through Microsoft Office.

Note 1: Candidates may request for a literacy assessment to be conducted. The Ministry of Education, LNAAT literacy
assessment will be used.
Note 2: If admission criteria are not met, discretionary entry may be granted by the Academic Programme

About the course

What can I expect out of this qualification?

The purpose of the micro-credential is to build digital competence when using cloud-based CRM software at an administration level, so that learners can access jobs in workplaces where 'drag-and-drop' customer relationship management (CRM) software is being used.

Contact details

Main Campus Office

Phone: (09) 4451224
Fax: (09) 4451933

Please contact the provider for details of where this qualification is offered.


NZQA supplies course information based on material from the provider.

MyQ is now closed. Find out more about MyQ