Retail Skills and Success (Level 2) (Micro-credential)

Industry Training Solutions Limited

Subject area

Sales and Marketing not elsewhere classified


Check out Fees Free to see whether you are eligible for a year of fees-free study or two years industry training. Contact your provider to confirm your study options meet the criteria.

Entry requirements

This Level 2 micro-credential has open academic entry however, learners must comply with the below funding conditions:
* Age 16 years or above at the time of commencing study.
* NZ Citizen, permanent resident.
English Proficiency
For domestic learners who do not have English as their first language, the level of English language skills required is equivalent to an International English Language Testing System (IELTS) score of 5.0 in General Training Reading and General Training Writing. This is to ensure all requirements detailed above in relation to unit standards can be communicated to, and comprehended by, students. Although this is not a requirement of enrolment, it is highly advised for learner success.

About the course

What can I expect out of this qualification?

The aim of this 20 credit micro-credential is to provide learners with an opportunity for students to get real hands-on experience working within a retail environment. Learners will gain skills and knowledge in stock handling and safe working practices, customer interactions and meeting customer needs, product information and management of theft or fraud in a retail environment.

This programme targets learners currently in high school (Gateway programme), unemployed, youth/rangatahi (16-19 years), those wishing to change career or re-enter the workforce, or those with disabilities who want to prepare themselves for entering the workforce.

Contact details

Main Campus Office

Phone: (021) 529669
Fax: (06) 356 2737

Please contact the provider for details of where this qualification is offered.


NZQA supplies course information based on material from the provider.

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