Holiday Park Manager

Kaiwhakahaere Papa Rēhia

Alternative titles for this job

Holiday park managers run holiday parks, camping grounds, motor camps, caravan parks or seaside resorts as owners or on behalf of owners.

Pay

Assistant holiday park managers usually earn

$38K-$43K per year

Holiday park managers usually earn

$43K-$60K per year

Source: Holiday Parks Association, 2018.

Job opportunities

Chances of getting work as a camping ground manager are average due to steady demand.

Pay

Pay for holiday park managers varies depending on experience, and the location and size of the holiday park they manage.

  • Assistant holiday park managers usually earn between $38,000 and $43,000 a year.
  • Holiday park managers can earn between $43,000 and $60,000.
  • Relief holiday park managers earn between $150 and $200 a day.

Source: Holiday Parks Association, 2018.

(This information is a guide only. Find out more about the sources of our pay information)

What you will do

Holiday park managers may do some or all of the following:

  • greet guests and check them into cabins, caravans or campsites
  • maintain the buildings and grounds
  • hire, train and organise staff
  • handle guest requests and complaints
  • plan budgets, keep accounts, carry out administrative tasks, and organise marketing activities
  • take accommodation bookings and manage online reservation systems
  • take bookings for local tourist attractions
  • clean and prepare public places for use
  • run a restaurant and/or camp shop
  • run activities such as tramping, horse-trekking or fishing trips.

Skills and knowledge

Holiday park managers need to have:

  • customer service skills
  • knowledge of health and safety, including food safety
  • knowledge of the local area and tourist attractions
  • business administration, management and marketing skills.

Practical maintenance and repair skills, such as plumbing, and skill in operating machinery are helpful. It is also useful if holiday park managers know first aid.

Working conditions

Holiday park managers:

  • usually work regular business hours, but will work extra hours to meet seasonal demand
  • work in camping grounds, caravan and holiday parks, or seaside resorts
  • often work outdoors in all weather conditions in a rural environment
  • may travel locally to get supplies and transport guests to tourist sights and activities.

What's the job really like?

Richard and Megan Hewitt

Richard and Megan Hewitt

Holiday Park Managers

Megan and Richard Hewitt loved Castlepoint on the Wairarapa coast so much that they decided running its holiday park was their dream job.

What hours do you work as holiday park managers?

"The days are long, generally starting at 7am during busy times and not finishing until 11pm sometimes. However, we quieten down during winter, so this is just during summer or long weekends."

How do you strike a balance between work and recreation?

"Our relief manager covers us two days a week. We try to get away from the holiday park on these days so that we are not tempted to work, as our house is joined to the office. Our hobbies are mainly beach-related. We love to go fishing, walking, swimming and diving. This job means we have all that on our doorstep."

What’s difficult about being a holiday park manager?

"Being on call 24 hours a day and living and working on-site. The most difficult part is definitely not being able to finish work at night and head home and leave work at work – we can’t go out without having organised cover.  Apart from our two days off a week or when we have a planned holiday, one of us has to be on-site at all times."

What gives you a sense of achievement?

"Every time a guest compliments us on our customer service or tells us how clean and tidy the accommodation, bathroom block and grounds are looking, we're proud."

Entry requirements

There are no specific requirements to become a holiday park manager.

Holiday park managers may attend courses and seminars run by hospitality and tourism organisations.

Secondary education

There are no specific secondary education requirements to become a holiday park manager. However, English and maths are useful.

Personal requirements

Holiday park managers need to be:

  • well organised and efficient
  • adaptable and practical
  • good at communicating
  • friendly, polite and helpful
  • able to relate to people from a wide range of backgrounds and cultures
  • good at solving problems.

If you're a jack-of-all-trades, you're practical and a general handyman or woman, then this is the job for you.

Photo: Megan Hewitt

Megan Hewitt

Holiday Park Manager

Useful experience

Useful experience for holiday park managers includes:

  • running a business
  • experience in the hospitality industry, preferably at management level
  • practical work such as building, farming, carpentry, engineering or plumbing
  • customer service work.

Physical requirements

Holiday park managers need to be reasonably fit, healthy and strong as they may need to move caravans around the park, and do gardening and cleaning.

Find out more about training

Hospitality New Zealand
(04) 385 1369 - www.hospitalitynz.org.nz
ServiceIQ
0800 863 693 - intel@serviceiq.org.nz - www.serviceiq.org.nz
Check out related courses

What are the chances of getting a job?

Demand for holiday park managers likely to stay steady or rise slightly

Demand for holiday park managers is expected to remain steady or increase slightly because:

  • the number of people staying at holiday parks and camping grounds is increasing by 4% annually
  • more camping grounds are installing cabins and motel units to stay open over winter.

Holiday park work often seasonal

Many holiday parks and camping grounds run all year, but are busiest between November and April, over long weekends, or in winter in ski areas. This means the work can be seasonal.

Holiday parks often need relief managers, so it's possible to travel from park to park, doing short-term relief work.

Types of employers varied

Holiday park managers and assistants may work for:

  • holiday parks
  • camping grounds
  • regional and local councils
  • the Department of Conservation.

Many holiday parks are owner-operated businesses or small businesses employing two to five people.

Sources

  • Brown, F, chief executive, Holiday Accommodation Parks Association of New Zealand, Careers Directorate – Tertiary Education Commission interview, February 2018.
  • Holiday Parks NZ, 'Holiday Parks Sector Worth Over $1 Billion to NZ Economy' (media release), March 2017, (www.holidayparks.co.nz).

(This information is a guide only. Find out more about the sources of our job opportunities information)

Progression and specialisations

Holiday park managers may progress to:

  • manage larger holiday parks
  • own and operate their own holiday parks or camping grounds
  • work in a different part of the hospitality or tourism industry.
Richard Hewitt on a ride-on mower, trimming holiday park lawn

Holiday park managers often take care of camping sites themselves

Last updated 28 August 2018