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Contact Centre Worker

Kaimahi Pokapū Whakapā

Contact centre workers answer enquiries and provide or organise help for those who contact them. They may also deal with customer complaints, or sell goods or services.

Job opportunities

Contact centre workers usually earn
$49K-$65K per year

Team leaders and managers can earn
$65K-$200K per year

Records Adviser

Kaiwhakahaere Kōnae

Records advisers create and monitor electronic and paper filing systems so that records can be filed, found, tracked and disposed of.

Job opportunities

Records advisers usually earn
$48K-$58K per year

Records managers can earn
$100K or more


Kaiwhakatau Manuhiri

Receptionists greet visitors and clients, and deal with enquiries and requests. Their work includes administration tasks such as answering the telephone, scheduling appointments and keeping records.

Job opportunities

Receptionists usually earn
$48K-$65K per year

Customs Broker/​Freight Forwarder

Kaiwhakawhiti Taupare/​Utanga

Customs brokers and freight forwarders arrange the clearance (through customs) and collection of imported cargo, and the shipment of cargo for export.

Job opportunities
Training usually required
<1 year

Customs brokers usually earn
$48K-$90K per year

Freight forwarders usually earn
$48K-$70K per year

Office Manager

Kaiwhakahaere Tari

Office managers are responsible for a range of tasks that make an office run smoothly, including administrative duties, staff supervision and financial work.

Job opportunities

Office managers usually earn
$60K-$85K per year

Personal Assistant

Kaiāwhina Whaiaro

Personal assistants provide administrative, clerical, secretarial and general support to managers and other professionals. They may also be responsible for financial planning, recruitment and staffing.

Job opportunities

Personal assistants can earn
$55K-$1100K per year