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Information Technology Helpdesk/​Support Technician

Kaihangarau Āwhina Hangarau Pārongo

Alternative titles for this job

Information technology (IT) helpdesk/support technicians set up computer and other IT equipment and help prevent, identify and fix problems with IT hardware and software.  


Information technology helpdesk/support technicians usually earn

$46K-$65K per year

Source: AbsoluteIT, 'Tech Remuneration Report', January 2018.

Job opportunities

Chances of getting a job as an IT helpdesk/support technician are good due to a shortage of workers.
Elaine Hiroki and two teammates sitting and looking at a computer, one person pointing at the screen

Helpdesk/support technicians help people resolve their computer IT issues

Last updated 18 January 2019