Where your hospitality skills can take you

Two cafe workers behind the counter

Your skills in hospitality can be easily transferred to a range of other jobs.

Hospitality workers may need to find other jobs in the short term due to the COVID-19 pandemic. With a wide range of skills in different areas, hospitality workers are employable in many other industries. 

What skills are used in hospitality jobs?

Hospitality jobs are usually customer-focused and workers are required to provide a high standard of service at all times. To carry out these important roles, hospitality workers need to have a range of transferable skills and qualities including:

  • being able to interact with people from different cultures and backgrounds
  • customer service skills
  • high attention to detail
  • maintaining professionalism at all times
  • multi-tasking
  • strong communication skills
  • the ability to work in a team
  • using initiative when appropriate
  • willing to work flexible hours.

What other jobs can these skills be used in?

The transferable skills learned in hospitality allow workers to easily adapt to other job roles. With COVID-19 affecting industries in different ways, hospitality workers may be able to find jobs such as:

Hospitality workers can also consider a career change by upskilling with further study or training. They could then find employment in other industries which may have a strong demand for workers such as:

Different jobs related to hospitality work include:

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Updated 30 Apr 2020